Privacy, Safety & Child Safety and Protection Policy
- Introduction
Saathi4u.com (“Saathi4u”, “we”, “our”, or “us”) is committed to protecting the privacy, safety, and personal data of all users. This Privacy, Safety & Child Protection Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile applications, and related services (collectively, the “Platform”).
Protecting children and preventing child exploitation is a core responsibility of Saathi4U. Child Safety and Protection Policy outlines our standards, prevention measures, and enforcement procedures to safeguard minors and maintain platform integrity.
By accessing or using Saathi4u.com, you agree to the practices described in this Policy.
Saathi4U is designed exclusively for adults seeking matrimonial or relationship connections. We strictly prohibit access or usage of our platform by individuals under the age of 18.
- Age Eligibility Requirements
Minimum Age
Users must be at least 18 years of age to: register on Saathi4U.com (our website) and create or maintain profile with services offered by our platform. By registering, users confirm and warrant that they meet the minimum age requirement.
2.1 Age Verification Measures
Saathi4U implemented verification including:
- Mandatory date of birth verification during registration
- Date of Birth and identification verification proof mandatory
- Automated monitoring systems to detect suspicious or underage activity has set up so if unauthorized account will be immediately suspended and terminated with all personal information will be permanently deleted
- Additional preventative actions may be implemented as required by law
Any account found to be created or operated by a minor will be:
- Immediately suspended
- Permanently removed
- Reported to relevant authorities where required by law
3.1. Information We Collect
We collect personal and technical information necessary to provide matchmaking and related services.
3.2 Information Collected Automatically
When you use the Platform, we may automatically collect:
- IP address and device information
- Browser type and operating system
- Login timestamps and activity logs
- Search preferences and interaction behaviour
Such information helps improve functionality and user experience.
3.3 Information You Provide
This may include:
- Name, gender, date of birth, marital status
- Religion, cultural background, preferences
- Contact information such as email address or phone number
- Educational, professional, and financial details
- Photographs, profile descriptions
- Communication exchanged with other users
- Payment and billing details when subscribing to premium services
Matrimonial platforms typically collect profile and contact details to facilitate matching and communication between users.
3.4. How We Use Your Information
We retain user information only as long as necessary to:
- Create and manage user profiles
- Suggest compatible matches
- Facilitate user communication
- Provide customer support services
- Improve platform features and performance
- Process subscription payments
- Prevent fraudulent or unauthorized activity
- Provide services
- Meet legal and regulatory obligations
- Prevent fraud or misuse
- Resolve disputes
When an account is deleted, data may be anonymized or removed except where legally required.
Matrimonial platforms commonly use user information to enable matchmaking services, improve functionality, and enhance safety measures.
- Zero Tolerance and Protection Against Child Exploitation
Saathi4U maintains a strict zero tolerance policy toward child exploitation and any activity that harms or endangers minors.
Saathi4u maintains a zero-tolerance policy. Users are strictly prohibited from:
- Prohibited conduct includes uploading, sharing, or distributing explicit or sexual content involving minors
- Engaging in inappropriate, sexually suggestive, or exploitative communication with minors
- Attempting to contact, groom, or solicit minors
- Requesting or distributing images or personal information of minors for exploitative purposes
- Promoting, encouraging, or facilitating child abuse or exploitation , or requesting or distributing explicit material involving underage individuals
Saathi4u reserves the right to:
- Remove such content immediately
- Terminate user accounts
- Report illegal activities to law enforcement agencies
- Legal and Regulatory Compliance
Saathi4U complies with applicable child protection and online safety laws and regulations, including but not limited to:
- Children’s Online Privacy Protection Act (COPPA)
- General Data Protection Regulation – Children’s Protection Requirements (GDPR-K)
- Australian Online Safety Act
- Applicable Canadian and international child protection laws
- User Safety and Reporting Tools and Content Moderation and Community Safety
Saathi4U provides users with tools to enhance safety and report violations.
Users have the right to:
- Report suspicious or inappropriate profiles
- Report abusive or unsafe messages
- Block other users from communication
- Submit complaints or safety concerns to Saathi4U
- Access and update profile information
- Modify privacy settings
- Request deletion of their account
- Withdraw consent for marketing communications
- Users may manage their information through account settings or by contacting support.
Privacy policies provide users with rights to review, update, or delete personal data, subject to legal requirements. Saathi4U aims to review reports within 24 hours, with urgent safety matters receiving priority attention.
To maintain a safe environment, Saathi4u monitors user-generated content including:
- Profiles
- Photos and uploaded media
- Messages and interactions
Content moderation may involve:
- Automated screening tools
- Human moderation review
- User reporting investigations
6.1 Content violating community standards may be removed without notice.
- Saathi4u does not knowingly collect personal data from individuals under 18 years of age.
- If we discover that a minor has submitted personal information:
- Personal data will be deleted in compliance with applicable laws Saathi4U does not knowingly collect, process, or store personal information from individuals under 18 years of age.
- If we become aware that personal data belonging to a minor has been submitted: The data will be deleted promptly, and the account will be terminated with appropriate safeguards will be implemented to prevent recurrence
- User Safety Features
Saathi4U may provide the following safety features:
- Profile and photo verification
- Privacy controls allowing users to manage profile visibility
- Safety guidance and educational resources for safe online interactions
- Sharing of Information
Saathi4u does not sell or rent personal information to third parties.
We may share information under the following circumstances:
8.1 With Other Users
Profile details that you choose to publish will be visible to other users for matchmaking purposes.
8.2 With Service Providers
We may share information with trusted partners providing:
- Payment processing
- Website hosting and maintenance
- Analytics and marketing services
- Customer support tools
Service providers are contractually required to maintain confidentiality and data protection standards.
8.3 Legal Requirements
Information may be disclosed when required to:
- Comply with legal obligations
- Respond to court orders or law enforcement requests
- Protect users or the integrity of the Platform
Matrimonial services typically share user data with service providers and law enforcement only when legally required or operationally necessary.
- Cookies and Tracking Technologies
Saathi4u uses cookies and similar technologies to:
- Personalize user experience
- Analyze platform usage
- Improve security and performance
Users may control cookie preferences through browser settings.
- Security of Personal Information
We implement industry-standard technical and organizational safeguards including:
- Secure servers and encryption protocols
- Restricted employee access to personal data
- Monitoring systems to prevent unauthorized access
- Third-Party Links
Saathi4u may contain links to third-party websites or services.
We are not responsible for the privacy practices of external platforms.
- Compliance with Laws and Regulations
Saathi4u aims to comply with applicable privacy and online safety laws including:
- Children’s Online Privacy Protection laws
- General Data Protection regulations (where applicable)
Online Safety and digital protection regulations
- Platform Compliance and Responsible Marketing
Saathi4U ensures that:
- Platform content and marketing materials are intended only for adults
- Services are structured to prevent access by minors
- User-generated content policies align with applicable app store and online platform safety standards
- Enforcement and Disciplinary Actions
Violation of this policy may result in one or more of the following actions:
- User warnings
- Temporary suspension of platform access
- Permanent termination of user accounts
- Removal of content
- Reporting to law enforcement or regulatory authorities where legally required
Saathi4U reserves the right to take any additional action necessary to protect users and comply with legal obligations.
- Reporting Child Safety Concerns
If you have concerns regarding privacy, safety, or child protection or if you believe that any user is underage or engaging in conduct that violates this policy, please contact Saathi4U immediately:
Saathi4u Support Team
📧 support@172.105.62.147
🌐 www.saathi4u.com
- Changes to This Policy
Saathi4u may update this Policy periodically. Updated versions will be posted on the Platform with a revised effective date.
Continued use of the Platform constitutes acceptance of the revised Policy.
- Enforcement
Violation of this Policy may result in:
- Warning notices
- Temporary suspension
- Permanent account termination
- Reporting to legal authorities where required
